1. What are lab-grown diamonds?
They are diamonds produced in a lab, having the same physical, chemical, and optical properties as natural diamonds.

2. Are lab-grown diamonds real?
Yes, lab-grown diamonds are real; the difference with natural diamonds is their origin.

3. How are they made?
Lab-grown diamonds are created through high-pressure, high-temperature, or chemical vapor deposition techniques.

4. Can one tell the difference between lab-grown and natural diamonds?
No, not with the naked eye. They are nearly identical and require specialized equipment for differentiation.

5. Are lab-grown diamonds cheaper?
Yes, they typically cost 20-40% less than natural diamonds due to the less resource-intensive production process.

6. How can I order from your company?
You can place an order directly on our website, phone, or by visiting our store.

7. What are your delivery times?
Our typical delivery time ranges from 3-5 business days, depending on availability and the shipping location.

8. Do you offer international shipping?
Yes, we ship globally. Shipping terms and fees are detailed on our 'Shipping and Delivery' page.

9. Can I customize an order?
Absolutely! We pride ourselves on being able to bring your dream jewelry piece to life with our bespoke service.

10. What if I need to return an order?
We offer a hassle-free return within a certain period. Please refer to our 'Returns and Exchanges' policy for detailed information.